In the current recession, behavioral health and social service agencies are experiencing high demand but lower real reimbursements. We help providers and human service departments improve productivity, reduce costs, and re-engineer operations for optimal functioning without compromising quality care.

Using staffing benchmarks adjusted to acuity and physical environment, activity studies, and other tools (see below), our involvement results in practical recommendations that energize and improve day to day operations. Managers gain the skills and reports they really need to monitor key indicators impacting cost and quality.

Organizational streamlining does not have to mean "lay offs". By scalling and locating operational units and programs in the most market-intelligent and cost effective way, agencies can reverse operating losses.

Our work in this area helps identify optimal functions for centralization as well as decentralization. Redesigned organizations using discrete "close to the task" high energy multifunctional teams can recognize, enter, and build dominance in a market while "up and down, over and around" hierarchical structures will often lag behind opportunities.

We customize tested frameworks to asses and improve profit as well as quality. These include:

• Productivity analysis
  
• Workflow study
  
• Program & business portfolio analysis
  
• Scheduling and access analysis
  
• Management monitoring reports
  

Operating losses, poor service outcomes, cumbersome protocols, overwhelmed and demoralized staff don't have to continue. We've helped psychiatric hospitals, inpatient units, residential treatment centers, and many other behavioral health agencies move forward in tough environments. There is no charge to call us and learn more: Steve Schafer, (724) 695-0652.