Our senior consultants work with providers as well as state and county departments of mental health, substance abuse treatment, child welfare, and juvenile justice. They are current with best practices in most facets of planning, financing, managing, delivering, and measuring the outcomes of care. These engagements can occur on a one time or recurring basis, as needed by the organization. Because of limited availabililty, it is wise to make arrangements well in advance.
Training curricula include (but are not limited to) the following:
Leadership - for senior exeuctives and managers: organizational culture, communication, management tools and reports, efficiency, productivity, team building, risk reduction
Governance - for Boards and Owners: corporate conduct and compliance, organizational role, strategic and long range planning, community and media relations
Quality Improvement - for managers and supervisors: evidence based practice, national safety measures and resources, quality & project management tools, surveys, state licensing compliance, sentinel events and incidents
Risk Reduction - for managers and supervisors: root cause analysis, failure mode effects analysis, incident tracking and monitoring, risk assessments, tools, and management action plans
Planning - for senior executives and managers: portfolio analysis, market research, competitive intelligence, demand forecast, strategic and tactical plans, payer diversification, expansion, restructuring
Accreditation Preparation - for managers: developing policies, procedures and forms, accreditation team, prepartion and implementation roll out, communication, mock surveys, in house tracers, accreditation tools, where to start, what not to do
Business Development - for senor executives: national, regional, local referral development, mergers and acquistions, merger plans, partnerships, social enterprises, government contracting, network development
Provider Networks - for senior executives, planners, and policy experts: models, planning, strategies and goals, policies and procedures, technology, stakeholder participation, pitfalls, anticipating demand, consumer rights and grievances, project management, government and legislative relations, preparing an RFP
Privatization & System Reform - senior executives and policy makers: child welfare, mental health, national examples, impact, planning, limitations, governance, stakeholders, quality monitoring, regulatory compliance, financial structures and analysis, risk management, providers, reporting, technology
