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Efficiency,
Quality and Profit |
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In the current recession, behavioral health and social
service agencies are experiencing high demand but lower real
reimbursements. We help providers and human service
departments improve productivity, reduce costs, and
re-engineer operations for optimal functioning without
compromising quality care. |
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Using staffing benchmarks adjusted to acuity and physical
environment, activity studies, and other tools (see below),
our involvement results in practical recommendations that
energize and improve day to day operations. Managers gain
the skills and reports they really need to monitor key
indicators impacting cost and quality. |
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Organizational
Streamlining |
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Organizational streamlining does not have to mean "lay
offs". By scaling and locating operational units and
programs in the most market-intelligent and cost effective
way, agencies can reverse operating losses. |
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Our work in this area helps identify optimal functions for
centralization as well as decentralization. Redesigned
organizations using discrete "close to the task" high energy
multifunctional teams can recognize, enter, and build
dominance in a market while "up and down, over and around"
hierarchical structures will often lag behind opportunities. |
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Key Tools |
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We customize tested frameworks to asses and improve profit
as well as quality. These include: |
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Productivity analysis |
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Workflow study |
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Program & business portfolio analysis |
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Scheduling and access analysis |
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Management monitoring reports |
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Lets Do This |
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Operating losses, poor service outcomes, cumbersome
protocols, overwhelmed and demoralized staff don't have to
continue. We've helped psychiatric hospitals, inpatient
units, residential treatment centers, and many other
behavioral health agencies move forward in tough
environments. |
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There is no charge to call us and learn more:
Steve Schafer, (724) 213-0200. |
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