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Improve
Quality, Efficiency and Profit |
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Our operations assessment and management plan helps
behavioral health and human service firms measurably improve
operations, profit, and market position without compromising
quality care. |
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Independent
Assessment for Executive Management |
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We conduct a professional on site assessment of the
organization's behavioral health services. Our team has a
long history of success in the field, with all modalities.
The assessment provides a focused examination of each level
of service and results in a detailed written report and
presentation of findings as well as a clear path for going
forward. |
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Comprehensive evaluation of the
current services including service volumes, cash
flow, payer mix, quality outcomes, and other metrics |
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Analysis of staffing mix and
productivity, including professionals and physicians
with comparison to national benchmarks
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Review of existing marketing efforts
and outcomes with recommendations for change,
including payer mix adjustments, managed care
contract re-negotiation |
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Information management system review
and functionality relative to clinical
documentation, productivity, billing, and compliance
with accreditation / licensing / CMS standards |
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Identification of key problem areas
and opportunities for improvement
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On site examination and review with
key management and staff
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Development of a detailed plan and
sequence that produces a road map for the future |
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Behavioral Health Operations & Product Line
Assessment |
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We provide operations and product line
assessments for agencies providing mental
health, addictions and chemical dependency
treatment, residential treatment, and
juvenile rehabilitation. Our experience
extends to all modalities of care and
companies facing very diverse
challenges: falling revenue, increasing
costs, declining census, politics, billing,
staffing, productivity and much more. |
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Common
Assessment Measures |
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Management
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Staffing and productivity |
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Clinical and service delivery |
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Space, locations and technology |
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Market position and environment |
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Financial performance |
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Outcomes are compared to national benchmarks and best
practices when available. |
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Management
Action Plan & Turnaround |
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Subsequent to an operations assessment, we prepare
recommendations and a Management Action Plan that sequences
objectives, action steps, responsibilities and time frames.
If necessary, we can come on site to
turnaround
an under performing behavioral health facility, inpatient
unit, or residential treatment center. |
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Make it Better |
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Find out how your doing and if there's a problem, how to fix
it: what's standing in the way of better care, greater
efficiency, a better bottom line and a stronger mission?
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Contact us
in confidence for more information. |
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